Overview

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Scope of the Role:

The Administration Clerk will be responsible for assisting customers throughout the rental process, interacting and consulting with customers to guide them through their vehicle rental.

Responsibilities:

  • Greet customers in person, via email, and by phone;
  • Communicate rental car quotes based on rates, estimated mileage, optional services, and any requested insurance;
  • Explain all policies and procedures;
  • Prepare all rental contracts and return documents accurately and completely;
  • Ensure cars are ready for the next client;
  • Responsible for daily cash and credit transactions, balancing and reconciling rental car accounts.

Employee Attributes:

  • Previous experience in the car rental industry is considered an asset;
  • A team player focused on providing exemplary customer service;
  • Excellent organizational, time management, and communication skills;
  • Working knowledge of computers

Written applications including your current C.V. should be sent, in the strictest confidence to: hr@famalcocareers.com

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