Overview
Scope of the Role:
The Administration Clerk will be responsible for assisting customers throughout the rental process, interacting and consulting with customers to guide them through their vehicle rental.
Responsibilities:
- Greet customers in person, via email, and by phone;
- Communicate rental car quotes based on rates, estimated mileage, optional services, and any requested insurance;
- Explain all policies and procedures;
- Prepare all rental contracts and return documents accurately and completely;
- Ensure cars are ready for the next client;
- Responsible for daily cash and credit transactions, balancing and reconciling rental car accounts.
Employee Attributes:
- Previous experience in the car rental industry is considered an asset;
- A team player focused on providing exemplary customer service;
- Excellent organizational, time management, and communication skills;
- Working knowledge of computers
Written applications including your current C.V. should be sent, in the strictest confidence to: hr@famalcocareers.com
